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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ImAcatCA133

July 5, 2025

5  out of  5
rating by ImAcatCA133
"Still 5 Stars! We've been a client with Kevin for almost 20 years. He and all his staff are always friendly, helpful and knowledgeable. He has us completely covered 100%; homes, buildings, property, and vehicles. He has handled every claim with concern, intelligence, integrity, and speedily too. I highly recommend him and his staff. He truly represents thier moto: Like a good neighbor, he's there!"
We responded:
"Thank you Lynette, we really appreciate you!"
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Dyna David Johnson (Maniac Gear Head)

December 31, 2024

1  out of  5
rating by Dyna David Johnson (Maniac Gear Head)
"State Farm and Kevin suck. he denied a roofing clam on my out building, he updated "The System" to say that I have a condemned building on the property and now I can't change insurance with out TRIPPLING my monthly rate. After I pay off the house in January I'll cancel it then."
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Alyssa & Makia Radcliff

June 17, 2024

5  out of  5
rating by Alyssa & Makia Radcliff
"We love State Farm!"
We responded:
"Thank you for the great review! God bless you!"
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Maddison Wilson

December 15, 2023

5  out of  5
rating by Maddison Wilson
"I’ve use State Farm for 5 years and I have no complaints!"
We responded:
"And we appreciate you! Have a great day!"
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Mark Mead

October 25, 2023

5  out of  5
rating by Mark Mead
"Thank you Sammie. Such great and prompt service. This office makes me feel just as important as my last agent did."
We responded:
"Thank you Mark, I really appreciate you taking the time to leave such a nice review. Sammy and I as well as the rest of my staff are happy to continue the State Farm tradition. "
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Herbert Matthews

October 1, 2023

5  out of  5
rating by Herbert Matthews
"You cannot find better people. Kevin and his staff have set the bar for customer service and showing love to his constituents. Beautiful God loving folks."
We responded:
"Thank you, Herbert for taking the time to give us this special review, we hope to strive to always serve you in a way that you always will feel this way. God bless you!"
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Hilary Huff

November 27, 2021

1  out of  5
rating by Hilary Huff
"Run - run away fast from this State Farm. Unprofessional, not helpful, and zero follow-throughs. They repeatedly make mistakes with your policy and don't double-check when you have asked them to correct their mistakes."
We responded:
"I am sorry you feel this way Hilary, I don't show you in our system as an insured or prospect. Please call or come by the office. We would be happy to help you with your insurance needs. I can assure you we are professional, helpful and follow through. Thank you."
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Tony M Smith

September 30, 2021

5  out of  5
rating by Tony M Smith
"This is a great place for your Insurance business. The staff are knowledgeable and friendly and are eager to assist from start to finish. For coverage in and around Hugo I wouldn't consider any place else!"
We responded:
"Thank you so much for your review, we really appreciate it and you!"
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Jim Lane

August 31, 2021

5  out of  5
rating by Jim Lane
"Professional and dependable...service you can count on."
We responded:
"Thank you so much for your review Jim, we really appreciate it!"
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Robert Cummings

May 25, 2021

5  out of  5
rating by Robert Cummings
"Always great service and friendly atmosphere."
We responded:
"Thank you! We appreciate you very much!"
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Vicki Butler

May 14, 2021

5  out of  5
rating by Vicki Butler
"Kevin and Rochelle are great to work with. Their there for you for all your insurance needs. They have got a great team working with them. Thk you, Vicki Butler"
We responded:
"Thank you VIcki, we appreciate your kind words."
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Kim Frost Pinkney

March 23, 2021

5  out of  5
rating by Kim Frost Pinkney
"Wonderful insurance office. Kevin and his staff are always Johnny on the spot."
We responded:
"Thank you Kim, Blessings!"
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Jeremy Davis

December 22, 2020

5  out of  5
rating by Jeremy Davis
"The best in Hugo!"
We responded:
"Hey Jeremy, thanks!"
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LaDawn Self

November 9, 2020

5  out of  5
rating by LaDawn Self
"Fantastic customer service"
We responded:
"Thank you LaDawn, we want to be more than just your agent. We want you to be taken care of. Blessings!"
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Jay Bode

October 3, 2020

5  out of  5
rating by Jay Bode
"Awesome insurance company"
We responded:
"Thank you Jay, Blessings!"
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Jeremy O'Gorman

September 8, 2020

5  out of  5
rating by Jeremy O'Gorman
"Very friendly, down to earth staff. They don't try to be superficial. Lowest insurance costs I've ever had. Definitely recommend!"
We responded:
"Thank you very much Jeremy!"
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Luke Bevill

August 18, 2020

5  out of  5
rating by Luke Bevill
"Rochelle is on key, kind, and very helpful!"
We responded:
"Thank you, I know she appreciates you saying so."
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Judy Rolfing

August 5, 2020

5  out of  5
rating by Judy Rolfing
"Wonderful very professional and helpful"
We responded:
"Thank you, we appreciate those kind words!"
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Jean'ne Ramey

March 1, 2020

5  out of  5
rating by Jean'ne Ramey
"Been with State farm insurance 1998 and they always done me right. Friendly people and good service."
We responded:
"Thank you, we appreciate your loyalty very much!"
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R. C. Lewis

February 4, 2020

5  out of  5
rating by R. C. Lewis
"Top notch, always greated warmly. Claims handled promptly and professionally"
We responded:
"Thank you, we appreciate your review!"
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Terrie Johnson

January 31, 2020

5  out of  5
rating by Terrie Johnson
"Very friendly"
We responded:
"Thank you!"
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Mike Moore

January 13, 2020

5  out of  5
rating by Mike Moore
"Very Good"
We responded:
"Thank you!"
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Carolina T

December 14, 2019

4  out of  5
rating by Carolina T
"Good Place"
We responded:
"Thank you!"
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Qim Xypiel San Juan

October 31, 2019

1  out of  5
rating by Qim Xypiel San Juan
"Lady in front is very Rude and won't even listen"
We responded:
"I am sorry you felt this way, she is normally upbeat, we all have bad days. Try us again sometime."
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Thomas Henry

October 4, 2019

5  out of  5
rating by Thomas Henry
"Honest company"
We responded:
"Thank you, Thomas!"